• Delivery Information

Delivery Information FAQ

What does it cost? 

The cost of freight and handling on most of our orders depends on the total value of the order excluding bulky items.

 

What about the big and heavy stuff?

Throughout the website, some items are marked with a These items are usually large or bulky items and attract an additional Freight and Handling Charge. Please use our bulky freight calculator to work out the delivery charge here.

 

When will I get it?

Orders are usually dispatched within 24 hours. See map for approximate transit times.

Map of Australia with delivery times to all major cities.


 

Who brings it?

Most orders will be delivered by courier. Delivery times are usually Monday to Friday (excluding Public Holidays) between 7.00am - 5pm. A signature is normally required for delivery although you may choose to give us an “Authority to Leave”. Please advise us of any special delivery instructions as you place your order. We cannot deliver to Post office boxes or Parcel Collect Locations. Please note we cannot deliver to Post Offices boxes or Parcel lockers, we require a physical street address. 

 

What if I want to pick up the goods?

When you have completed your order, select the "pick up" option at the shipping step in the checkout process. This is only available in Brisbane. Goods can be picked up Monday to Friday from 9am to 5pm and Saturday 9am to 4pm. Pick up address is HART Sport Building 1, 605 Zillmere Rd, Aspley 4034 QLD.

 

I need it now!

For urgent orders we can arrange Express delivery for an additional cost. Email us at info@hartsport.com.au

 

Is it in Stock?

Simply search on the product code and you can see if it is in stock.

 

Who do I email if I want to know more?

info@hartsport.com.au

 

Do our prices include GST?

Yes, Yes, Yes.